In close partnership with Connecting Business initiative, PDRF developed this Guidance on Emergency Response Planning to consolidate field experiences and lessons learned in disaster risk management. This document is designed for private sector networks interested in or currently implementing disaster preparedness initiatives and emergency response operations. This Guidance provides a catalogue of recommended actions, which is split in accordance with the three phases of the disaster timeline: pre-disaster, during disaster, and post-disaster.

Vanuatu is an island country located in the South Pacific Ocean. It is highly susceptible to natural hazards, such as floods, earthquakes, volcanic eruptions, and cyclones.[1] In April 2020, Tropical Cyclone Harold, which is the most powerful storm to hit Vanuatu in the last two years since Cyclone Pam in 2015, ravaged Vanuatu’s islands and caused significant damage to the communities while the country was on COVID-19 pandemic lockdown. Thousands of families were severely affected and displaced, buildings were damaged and flattened cutting off electricity and water. Through Vanuatu’s government combined efforts and engagement with several private sector members, the Vanuatu Business Resilience Council (VBRC) successfully implemented its response and recovery plans throughout the affected islands.

This study outlines how the PDRF Emergency Operations Center operates during multiple disaster scenarios. This also illustrates the importance of information and data management response. PDRF acknowledges the generous support from the Connecting Business Initiative (CBi) for the development of this case study.