Emergency Operations Center


PDRF operates the first private sector-led Emergency Operations Center (EOC) in the region. The EOC is a 24/7 self-sufficient operations hub geared towards training for disaster preparedness and the coordination of relief and response efforts during major disasters. Using advanced communications software and technology, the hub monitors climate-related and natural hazards in close coordination with deployed resources in the field. Primarily, the EOC provides and coordinates warnings, disaster evacuation, asset inventory, and emergency services integration. It also complements government efforts, providing commercial and civic inputs to total disaster efforts.


1 To ensure coordination and collaboration by building an ecosystem wherein corporations and partners can collaborate and coordinate with the government and with international humanitarian organizations in disaster risk reduction and management

2 To empower individual businesses through disaster resilience. The center will promote a greater awareness of the disaster risks faced by corporations and encourage the integration of disaster preparedness with company operations

3 To strengthen the preparedness and business continuity capacity of SMEs that work directly with larger organizations to promote disaster preparedness not only in large corporations but also in the smaller businesses that support them.

Key Features

The PDRF Network

PDRF has developed and refined a nationwide platform that mobilizes, informs, and directs business contributions and engagement for disaster management. The network engages the country’s largest businesses, micro-entrepreneurs, and medium-sized enterprises and facilitates collaboration, resource sharing, and joint planning. Furthermore, the network is active before and after disasters strike.

A permanent office located in the Clark Special Economic Zone (CSEZ) in Pampanga

The building housing the permanent office is retrofitted for multi-hazard resilience. It also includes stand-alone power and water systems. Clark is the chosen site for the EOC due to its low-risk location and due to the easy access to transportation networks such as the Clark International Airport, the Subic-Clark-Tarlac Expressway (SCTex), and the Subic Bay seaport. Prior to the creation of the EOC, a pilot operations base has been set up at the Shell House in Makati, the central business district of the Philippines.

The Disaster Information Management (DIM) System

This system integrates all reliable, accurate, and timely information on disaster management. The DIM System employs the customized ArcGIS Online platform from ESRI called HANDA or Hazard and Disaster Analysis for Business Resilience. PDRF-HANDA serves as a unified platform that eliminates the waiting time and provides focused efforts that enable member companies to assess and reduce their risk prior to potential disasters. The platform also allows these companies to plan relief and rehabilitation efforts that complement business continuity plans and programs.

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